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FrequentlyAskedQuestions


“No question is so difficult to answer as that to which the answer is obvious


George Bernard Shaw


Is it necessary to make reservations to become a Lisbon Walker?
How do I get to the starting point of the walks?
Where can I buy the tickets for the walks?
Do you accept Credit or Debit cards for payment?
In which languages do the guided walks take place?
Where and how can I buy the deck of 54 Discovery Cards?
 Is the deck of 54 Discovery Cards worth while buying for a stay of 2/3 days?
Who was the 1st foreigner ever to visit Lisbon?
How will I recognise the Lisbon Walker guide?
Is it true that John Malkovich is a Lisbon Walker guide?
How early do I need to arrive for a walk?
How long does each walk last and how far does it go?
Is there a group discount?
How many people live in Lisbon?
How fit must I be to walk alongside the group without risking being left behind?
Are there any stops along the way?
How many vehicles were there in Lisbon at the time of the earthquake?
Can I take my children on a walk?
How do I qualify for any of the discounts of the regular tours?
Is there any special reason to visit our office at Rua dos Remédios, 84?
Is the Legends & Mysteries walk frightening?
How many hills are there in Lisbon?

Is it necessary to make reservations to become a Lisbon Walker?
No advance booking is necessary. The walks always take place regardless of the number of people that turn up or the weather conditions. You just need to spot our guide – which is dead easy, because he/she is wearing a Lisbon Walker orange backpack - at the northwest corner of Praça do Comércio, and you are on. Top

How do I get to the starting point of the walks?

Since we do not run a pick up service, sorry, all Lisbon Walkers have to make their way to the meeting point, common to all our walks (see previous answer). Depending on where you are staying it is very easy to meet us by Metro, tram or bus. Your hotel reception will be happy to provide you with instructions on how to get there. Top
Where can I buy the tickets for the walks?
At the starting point of the walks, a few minutes prior to departure time.  Top

Do you accept Credit or Debit cards for payment?
Unfortunately, at the starting point of the walks we can only accept cash. Top

In which languages do the guided walks take place?

The daily regular walks are all in English. Walks are also run in Portuguese every 4 first Sundays and at the first Saturday of each month, in the afternoon. It is also possible to run private walks in French, in German, in Spanish and in Italian under special circumstances, should this be your choice. Top
Where and how can I buy the deck of 54 Discovery Cards?

You have three options: you can buy the Discovery Cards in selected bookshops in Lisbon (ask for the list info@lisbonwalker.com); you can pay by bank transfer, send us the receipt and we will send it by mail to an address of your desire (write us an email info@lisbonwalker.com) or come and visit us at our office (in Alfama: Rua dos Remédios, 84, Lisbon). Top
Is the deck of 54 Discovery Cards worth while buying for a stay of 2/3 days?

Of course. If you enjoy discovering a city at your own pace, this is most definitely the best way. Crafted by the best specialists of Lisbon, these 54 Cards will not only take you across several non touristy areas of Lisbon but also provide you with the best knowledge, History and tips. Even if it is your first time in Lisbon or if you have only a few days in the city, the deck includes a selection of the “must do Cards” in 2 days. It is also a fine piece of design and a nice souvenir, when back home! Top
Who was the 1st foreigner ever to visit Lisbon?

We do not know. Honest. But the 1st traces of outside presence found point at the Phoenicians as the ones to have travelled from outside and enjoyed the Tagus River calm waters in regular occasions. Top

How will I recognise the Lisbon Walker guide?
The guide will be standing on the wide sidewalk close to the arches (or underneath them if it rains) of the northwest corner (Rua do Arsenal) of Praça do Comércio, in front of the Yellow Bus kiosk. The guide will be handing out LisbonWalker leaflets and selling tickets, wearing a orange backpack. Top

Is it true that John Malkovich is a Lisbon Walker guide?
Unfortunately no. We are relying on the participation of actors as guides, none of which is yet as famous, even if not necessarily less talented. Top
How early do I need to arrive for a walk?

Do not stress yourself. The proverbial compliance of our guides is a landmark. Mind you, we are talking about some 5 minutes tolerance here. Now seriously, try to arrive 10 minutes prior to departure time, if you do not have your ticket already. This will keep everybody, including your fellow Lisbon Walkers, very happy. Top
How long does each walk last and how far does it go?

Between 2 and 3 hours. Depending on the pace, the Lisbon Revelation Tour, the Lisbon OldTown,  Jewish Presence in Lisbon, Castle Hill, Jewish Presence in Lisbon and the Lisbon Uptown walks will be the longest, across the hills of Lisbon up and down a few stairs and cobblestone streets. By the way, good walking shoes are recommended, high heels being seriously unadvised. The end point of all walks is carefully selected to prevent you from being left in the middle of nowhere, but rather close to public transport. Top
Is there a group discount?

There is indeed. Upon request, we can arrange a Private Walk for a group at a special price; the typical situations arising from Schools, Hotels, Travel Agencies and Congress organisers. In order to apply, please contact us at info@lisbonwalker.com, by phone at (+351) 218 861 840 or (+351) 963 575 635 or at our office in Rua dos Remédios, 84. It is possible to select from any of our regular walks or a combination of them and you don't have to adhere to our public walks schedule. Just let us know what your preferences are and we will create the walk that matches your needs. Top

How many people live in Lisbon?

Around 560 thousand today. The metropolitan area however goes above 2.5 million souls these days and a lot of them work inside the city, just to make things difficult for traffic, public transportation and parking. Top
How fit must I be to walk alongside the group without risking being left behind?

Relax. None of the walks is a forced march. As stated before, the only (moderately) demanding walks are Lisbon OldTown, Lisbon Uptown and also the Lisbon Castle Hill. However, if you bear in mind that the Old Town walk, for example, takes place in one of the quarters with some of the most ageing population in Lisbon and little public transportation available, you can imagine that if the natives can do it, so can you. Top
Are there any stops along the way?

Of course. They will not only provide the proper break, but also the opportunity to expand a bit on any special history or anecdote that we find appropriate in the context. We try to land in shady spots with some sitting room to allow for some leg stretching. Top

How many vehicles were there in Lisbon at the time of the earthquake?
Since the beginning of times – think of the Flintstones, for instance- vehicles have been a symbol of status and this still seems to be the case. Now at that time in Lisbon, in spite of the slopy and roughly paved streets, there were 300 coaches, 4.500 privately owned trolleys, 400 cabs for rent and several thousand individual handheld chairs for a population of around 200.000. Top
Can I take my children on a walk?

Sure you can. And it is for free. Baby trolleys however may prove a bit tricky to manoeuvre at times, as sidewalks can be quite narrow or non-existing, but I believe everyone will certainly lend a hand in case of need. Top
  How do I qualify for any of the discounts of the regular tours?
This one is easy: you have to look old to apply for the over 65 one or young enough to apply for the under 26 one. No, we don’t ask you to show us your passport, we are not the police, you know. The other way is to show us your LisboaCard. Top
Is there any special reason to visit your office at Rua dos Remédios, 84?

From the top of my head I can think of several: it is in the very heart of Alfama and we can provide you with information to get more in depth into this unique part of the city; we have a set of selected books that will provide you with more information about Lisbon; you are invited to come and sit with us for a chat and learn more about what Lisbon and its surroundings have to offer, daytime and nightime. Top
Is the Legends & Mysteries walk frightening?
Of course not: we will not take you through spiders filled tunnels, with slippery floors, nor is it like a ghost train ride on foot. It is simply a short trip across some of the most curious legends and secrets that have been nourishing the imaginary of “lisboetas” for many years. Top

How many hills are there in Lisbon?
Seven hills, right? Wrong. The myth of Lisbon of the seven hills was made up by Friar Nicholas in the XVII century, urging to create a hasty parallel with the city of Rome. People say there are actually fifteen or even more. Is it important at all? Top


 


Lisbon Old Town
Lisbon Downtown
Lisbon Legends&Mysteries
Lisbon City of Spies
Lisbon Revelation Tour

Private Walks

Special Walks

Lisbon on Bike